Solartis consultants assist management re-engineer and centralize policy administration processes. From data analysis through strategic advice and implementation, our consultants can help every step of the way.

Data Analysis

Fundamental to any process redesign effort is a clear grasp of the current situation and the impact of potential changes. Solartis consultants have years of experience in business process analysis work and a large database of knowledge on the impact of change efforts. Our analysis toolkit includes:

• Activity Value Analysis
• Process Flow Charting
• Segmentation studies
• Simulation studies
• Cost Benefit Framework

Strategic Insights

Solartis works with management to craft a workable strategic plan based on fundamental analysis and our industry experience. Our approach is fact-based and hypothesis-driven, combining data and insights to develop a business process redesign plan that will work. Examples of strategic changes we have helped initiate include:

Standardization, centralization and outsourcing of policy processing for Commercial Binding Authority business

New sales and marketing strategy for a small group health insurer which included new messaging, reorganization, automation, skill changes and performance measurement systems

Direct Bill strategy for Personal lines renewal business, incorporating new automation, outsourcing and performance measurement

Implementation

Solartis consultants work side-by-side with management to implement the redesign of business processes. Our consultants are experienced managers with years of operational work to draw on. Whether working with an in-house project management team or a more stand-alone basis Solartis can help deliver the results.